1. How much does this cost?
2. What is your service range?
3. What times are you available?
4. Do you do any other services that are not listed?
5. Can you help me buy a new computer?
6. Why should I use you and not Best Buy or someone else?
7. How does Remote Assistance work?
8. Who do you recommend for a free email provider?
9. How often should information be backed up?
10. Do you do any work on MACs?

How much does this cost?

Computer work is $75 an hour plus the initial driving charge ($10, $20, $35 depending on where you are.) Most jobs are 1-2 hours max and an upfront estimation of cost is always available. Use this map to estimate drving fee: Coverage All work done in-house is flat rate.

What is your service range?

I will service anywhere in the St. Louis area. Use the map to determine exactly what the driving fee will be. Anything outside the area is negotiable too.

What times are you available?

I try to make myself as available as possible. I will schedule appointments just about anytime throughout the day or night. Emergency service is available most days as well, however it costs significantly more to come out immediately rather than set an appointment.

Do you do any other services that are not listed?

Yes, anything that has something to do with electronics and computers. Just ask, I can probably help.

Can you help me buy a new computer?

Of course, I can do all the work for you or I can simpily point you in the right direction to get you started.

Why should I use you and not Best Buy or someone else?

If you value trust, experience and your money, you will call me for your computer work. With many of the services around the area you will get a random and inexperienced entry level technician at your house. This person will follow a set guide and will cost 2 - 4 times at much as I would. If they can't fix the problem someone else will have to come out and charge you even more!

How does Remote Assistance work?

If you can access your email and receive an email, I can send you a remote assistance link. This allows me to log on to your computer and use the mouse and keyboard as if I was right there. You will see everything that I do during this process.

Who do you recommend for a free email provider?

There are several free email providers that you can choose from that will offer amazing email service that will still be with you even if you change internet service providers. Gmail and Hotmail are 2 of the most popular free email services that I recommend. Google offers a huge variety of web services for free as well like websites, picture sites and custom homepages.

How often should information be backed up?

Depending on what you are doing, you can get Carbonite for as little as $50 a year that provides continuous backup. Other options are flash drives and dvd drives, but you have to remember to do these.

Do you do any work on MACs?

I am able to do hardware swaps on MACs but I do not know the operating system like I know Windows. Only Microsoft Operating System Support (hardware and software) is offered (98, XP, Vista)